Should my meeting room be frameless or framed?
Frameless U-channel looks cleanest and lets in the most light. For a confidential room, a finance room or a door used all day, a framed system with rubber seals is sturdier and quieter.
How soundproof can a glass partition be?
It depends on the system. A double-glazed partition with laminated glass and a sealed door frame is the quietest. ORE quotes sound figures only from the glass maker's own test reports — for example, NSI 5 / 0.8 / 5mm laminated glass tested at STC 39 dB.
Why not use 6mm or 8mm glass for a full-height partition?
Thin glass flexes above about 2.4 m, which feels unsafe and stresses the hinge points. Full-height partitions start at 10mm, and 12mm above 2.4 m.
Tempered or laminated — what is the difference?
Tempered glass breaks into small pieces that fall. Laminated glass holds the broken pieces on its interlayer. ORE's laminated glass uses an NSI interlayer that stays clear and bonded at exposed edges.
Can I have privacy only when I need it?
Yes — with Smart Glass, which is clear when switched on and frosted when switched off.
The glass is slightly too big. Can it be trimmed on site?
No. Tempered glass cannot be cut, drilled or ground after it is made — it shatters. Every size and hole is made in the factory, which is why ORE measures on site before anything is ordered.
Our ceiling is plasterboard. Can the track be fixed to it?
No. Plasterboard cannot carry glass. The top track is fixed through to the concrete slab, or a steel support is added above the ceiling.
The glass will not fit in our lift. What happens?
We check the lift and the route before ordering. If a panel will not fit, it is split into smaller panels or brought up another way.
How soon can we use the partition?
The sealant needs 24–48 hours to reach full strength. During that time, don't push the doors hard or blow strong air-conditioning onto the new glass.
Where is the safest place for a glass door lock?
At the bottom: a bottom patch lock goes into the floor, so no large hole is cut in the middle of the glass.
Do you need drawings first?
Yes. Send the floor plan or drawings, then we visit the site. Shopping malls may only allow work at night, and buildings with a management office need their approval — ORE provides the documents they ask for.
Can you supply the glass only?
Yes. ORE supplies custom glass anywhere in Malaysia, and supplies and installs in Kuala Lumpur, Putrajaya, Selangor, Penang, Negeri Sembilan, Melaka and Johor.